okgk Privacy Policy
okgk gives the highest priority to protecting your personal information. This policy describes in detail how we collect, use, and store data.
This privacy policy applies to all users of the okgk platform. By using our services through the okgk website, mobile app, or any other channel, you are considered to have accepted the terms of this policy. Protecting the privacy of your information is part of our ethical and professional responsibility. Through SSL encryption and modern security frameworks, okgk keeps your personal information secure at all times.
This policy is divided into specific sections so you can easily understand what types of information are collected, why they are collected, and how they are kept secure. For any questions, contact us via our 24/7 live chat or email.
Data Collection and Sources
What types of information we collect
The following types of information may be collected during registration and use of okgk services:
- Identity information: Full name, date of birth, national ID number (for KYC verification).
- Contact information: Email address, mobile number.
- Financial information: bKash, Nagad, or Rocket account details — for transaction processing only.
- Login information: Username and encrypted password.
- Device and technical information: IP address, browser type, operating system, cookie data.
- Gaming activity: Betting history, transaction records, session data.
Sources of data collection
okgk collects information from the following sources:
- Information you provide directly — through registration forms, contact forms, and account updates.
- Automatic collection — through cookies and log files when you visit the website.
- Payment partners — transaction information through bKash, Nagad, and Rocket.
- Third-party verification services — as part of the KYC process.
Data Use and Purpose
How collected information is used
okgk uses your information for the following purposes:
- Creating, managing, and verifying accounts.
- Processing deposits, withdrawals, and other financial transactions.
- Providing bonuses, promotions, and rewards.
- Fraud prevention, ensuring security, and anti-money laundering (AML) checks.
- Providing customer service and technical support.
- Meeting legal and regulatory obligations.
- Improving platform performance and analyzing user experience.
- Showing relevant ads and offers based on your preferences (you can opt out at any time).
Your information is not used beyond the purposes listed above. Before using your information for any new purpose, we will inform you and obtain your consent where required.
Marketing and communications
okgk may send promotional messages to your email or mobile — but only with your prior consent. You can stop marketing communications at any time during registration or from your account settings.
Important account-related messages (security alerts, transaction confirmations) are not covered by the marketing opt-out — these are sent as part of service operations.
Data Sharing and Disclosure
Sharing information with third parties
okgk does not sell your personal information to any third party. However, limited information may be shared with selected partners in the following cases:
- Payment processors: bKash, Nagad, Rocket — information necessary to complete transactions.
- KYC verification agencies: For identity verification as required by legal obligations.
- Game software providers: Minimum information necessary for game operation.
- Cybersecurity firms: For fraud and abuse prevention.
- Legal authorities: Based on lawful orders or legal requirements.
International data transfers
In some cases, due to technical requirements, your information may be stored on servers outside Bangladesh. In such cases, we ensure that data protection standards are maintained in accordance with international best practices. Data is transferred using SSL encryption and secure transmission protocols.
Data Protection and Security
How we protect your information
okgk uses industry-standard security measures to protect your personal and financial information:
- SSL/TLS encryption: All data transfers are conducted through encrypted channels.
- Database encryption: Stored sensitive information is kept in an encrypted state.
- Two-factor authentication (2FA): An additional layer of security for your account.
- Firewall and anti-fraud systems: Suspicious activity is automatically detected and blocked.
- Regular security audits: System vulnerabilities are identified and remediated.
- Restricted access: Only authorized personnel can access the information they need.
Even so, it is not possible to guarantee 100% security on the internet. You also play a role in protecting your account by keeping your password private and avoiding logging in from unfamiliar devices.
Data retention period
okgk retains your information for as long as it is needed to provide services or meet legal obligations. Even after an account is closed or becomes inactive, information may be retained for a specified period as required by applicable law. Once the need has passed, information is securely deleted or anonymized.
Cookie Policy
What cookies are and why they are used
Cookies are small text files stored in your browser. okgk uses cookies for the following purposes:
- Essential cookies: Maintaining login sessions and ensuring security — these cannot be disabled.
- Functionality cookies: Remembering your preferences and language settings.
- Analytical cookies: Helping to measure and improve website performance.
- Marketing cookies: Displaying relevant ads — you can disable these from your browser settings.
Most browsers allow you to disable cookies. However, disabling essential cookies may limit some features of the site.
Your Rights and Controls
Your rights regarding personal information
okgk recognizes the following rights you have regarding your information:
- Right of access: The right to know what information we hold about you.
- Right to rectification: The right to correct inaccurate or incomplete information.
- Right to erasure: The right to request deletion of your information in certain circumstances.
- Right to restrict processing: A request to limit the use of your information for specific purposes.
- Right to portability: The right to receive your information in a structured format.
- Right to object: The right to object to the use of your information for marketing purposes.
To exercise these rights, contact us at [email protected]. However, retaining certain information to meet legal obligations falls within our responsibility.
Changing and deleting account information
You can update most personal information yourself through your account settings. To close your account completely and request deletion of your information, contact our support team.
Please note — even after an account is closed, certain financial transaction records may need to be retained for applicable legal reasons.
Special Provisions and Policy Changes
Protection of minors' information
okgk provides services only to those aged 21 and above. We do not knowingly collect or store any information from minors. If it becomes known that we hold information belonging to a minor, we will take immediate steps to delete it.
We use age verification measures to detect any attempt by a minor to create an account on our platform.
Changes to the privacy policy
okgk may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:
- Displaying a prominent notice on the website.
- Sending a notification to your registered email.
- Updating the "Last Updated" date on this page.
Continued use of the platform after a revised policy is published will be considered acceptance of the new policy.
Applicable law
This privacy policy has been prepared in accordance with applicable international data protection standards and prevailing digital security regulations. Any disputes will be resolved following the relevant applicable legal framework.
Contact and Support
Privacy inquiries
Contact us for any questions, complaints, or requests regarding your personal information. Our privacy team will review your matter carefully.
Summary
- Information is not sold
- Secured with SSL encryption
- You can opt out at any time
- Information accepted from 21+ only
- 24/7 support available
Related Policies: Read our Terms & Conditions and Responsible Gaming guidelines. For more questions, visit the FAQ section.